| On-site Diagnostic Fee / Troubleshooting with no other servicing |
$50.00 Flat Fee |
| *Emergency Service Visit* Any servicing after 8pm or any service with less than 12 hours notice. This fee is in addition to any other normal service fees. |
$100.00 Flat Fee |
| Travel Charge for any address outside of a more than 15 mile radius of our address |
$50.00 Flat Fee |
| Returned Check Fee |
$25.00 Flat Fee |
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| Computer Setup: setting up and configuring a new or old computer (i.e. A computer that was packed for moving) |
$50.00/hour |
| Correcting a hardware malfunction (i.e. disk stuck in drive, fan stopped spinning, mouse stuck, etc.) |
$55.00/hour |
| Internal/External Hard Drive installation (as either a new or secondary drive) |
$50.00/hour |
| Internal Hard Drive installation in a Raid configuration, as many drives as you needs, either IDE or SCSI (Raid 0, Raid 1, Raid 0+1, Raid 5) |
$50.00/per drive |
| Internal/External CD-ROM/RW, DVD-ROM/RW, FDD, ZIP, TDD, JAZ, etc. Installations |
$40.00/hour |
| Installation of a Video Card, Audio Card, Input/Output Card, Game Card, Modem, USB Card, Fire wire (1394) Card, TV/FM Tuner Card, IDE/SCSI Controller, etc. |
$50.00/hour |
| Installation and configuration of a motherboard, does NOT including installation of peripheral cards, CPU, RAM, or drives |
$100.00/hour |
| Installation and configuration of a Central Processing Unit (CPU) including any cooling kits that are packaged with the CPU |
$75.00/hour |
| Memory Installation (SIMM, DIMM, DDR, RDRAM, RAMBUS) |
$25.00/per memory module |
| Computer Power Supply, includes connecting it to any existing internal components |
$40.00/hour |
| Hardware Transfer (Moving all internal components from one computer case to another) |
$150.00/hour |
| Peripheral Installation (Digital Camera, Scanner, Web cam, Printer, PDA, MP3 player, Joystick/Wheel/Pedals) |
$75.00/hour |
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| Operating System Installation (DOS; Windows 95, NT, 98, 98SE, Me, 2000 Pro, 2000 Server/Advanced Server, XP Home/Pro, Linux, OpenBSD) |
$50.00/hour |
| Software diagnosis of software problem (i.e. Windows errors, blue screens, etc.) |
$35.00/hour |
| The Digital Max (Windows Operating System Software Optimization) |
$35.00/hour |
| Removal of all spyware/malware/adware, if possible. Don't know what spyware is? Read about it here |
$45.00/hour |
| Software Application Installation / Uninstallation (Any Program On Any Application) *This rate may vary with complexity. |
$25.00/hour* |
| Virus Removal (eradication of virus, if possible, and/or infected files if they can not be cleansed of virus) |
$65.00/hour |
| System Restore (running System Restore provided by original computer manufacturer) Note: This process deletes all data, only used as a last measure to fix software problems. |
$40.00/hour |
| Driver Research and Installation (if you do not the disk(s) that came with a peripheral, such as a video card or an audio card, you will need this service to install the peripheral) |
$55.00/hour |
| Data Transfer (copying of some or all of the files from one computer (Hard Disc Drive) to another) |
$55.00/hour |
| Internet Service Provider Software Installation and Connection Setup (America Online, MSN, Earthlink, Compuserve, etc.) |
$35.00/hour |
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| Installation and configuration of a: wired or wireless router, switch, or hub on an existing infrastructure. Includes configuration and testing of installed device(s). (Does NOT include software configuration or workstation configuration) |
$50.00/hour |
| Installation of a wireless network with or without a broadband connection on as many computers as the user wants. This includes setting up any necessary routers and file and/or print sharing. For setup with a broadband connection, one computer must already be set up on the broadband connection or additional fees may apply. We can not guarantee quality of signal due to interference by a buildings construction or other such signal dampening occurrences. (EMI, etc.) |
$130.00/hour |
| Installation of a wired network with or without a broadband connection on up to five (5) computers. This includes running all cabling and configuration of any file or printer sharing. This also includes installation and setup of any applicable routers, switches or hubs. For setup with a broadband connection, one computer must already be setup on the broadband connection or additional fees many apply. This service requires seven (7) business days advance notice. |
$175.00/hour |
| Diagnosis and repair of a network related issue. (i.e. network printer not responding, file-sharing not working, etc.) |
$75.00/hour |
| NIC (Network Interface Card/Ethernet/token ring/ARP card) Installation and software (driver) configuration |
$45.00/hour |
| Network configuration for a computer on a broadband connection. This includes configuration of up to four computers with Cable modem, DSL modem, or other broadband network and configuring the computer(s) to work with a router if you have one. This service includes configuration of file or print sharing. |
$110.00/per computer |
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| Training on a how to use a computer for first time users and basic tutoring. |
$45.00/hour |
| Training on specific applications. (Microsoft Office Suite, AutoCAD, Windows, etc.) |
$50.00/hour |
| Training on programming (HTML, JavaScript, BASIC, DOS programming) or tutoring on hardware or other advanced subjects. |
$55.00/hour |
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For Existing Clients
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| Two telephone technical support calls for an unlimited time |
FREE with every service we provide |
| Web site Tech Forum, Unlimited Use |
FREE |
| All telephone support calls after the first two free calls |
$35.00 per 1/2 hour with a 1/2 hour minimum |
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For New Clients
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| Telephone technical support |
$50.00 per 1/2 hour with a 1/2 hour minimum |
| Web site Tech Forum, Unlimited Use |
FREE |
